File a Return
We want you to love your purchase. If not, returns are simple.
Return window
14 days from delivery for a refund to the original payment method. Items must be unworn, unwashed, unaltered, with tags attached and in original packaging.
How to start a return
- Locate your order number in your confirmation email. Email returns@shopalqamar.com with subject “Return Request – [Order #]”. You are responsible for paying the return shipping cost.
Exchanges
Prefer an exchange? Indicate your desired size/color in the request. We’ll ship the replacement once your original item is scanned in.
Refund timing
Once your return is delivered to our facility and passes inspection, please allow 3–7 business days for the refund to appear.
Non-returnable
Final-sale items, worn garments, or items without tags/packaging.
Help
Questions? support@shopalqamar.com.